Privacy Policy

Last updated: March 19, 2025

Welcome to Buzzer! This Privacy Policy explains how HouseVenture Inc. ("we," "us," or "our") collects, uses, shares, and protects information in connection with the Buzzer app ("Buzzer" or the "app"). Buzzer is a realtor-focused platform designed to connect real estate professionals with potential buyers, sellers, and other users. By accessing or using Buzzer, you agree to the collection and use of your information as outlined in this policy.

This policy applies to all users of the Buzzer app, including realtors, buyers, sellers, and anyone else who interacts with our services.

We are committed to protecting your privacy and giving you control over your information. If you have any questions about this policy, please reach out to us at support@buzzer.com.

1. Information We Collect

We collect different types of information to provide and improve Buzzer's services. Here's what we collect:

Information You Provide

• Personal Identifiers: Your name, email address, phone number, and profile picture when you create an account or update your profile.
• Professional Information: Details like your real estate license number, brokerage affiliation, and areas of expertise, which help verify your identity as a real estate professional.
• Listing Information: Property details you share, such as addresses, descriptions, photos, videos, and pricing, when you create or manage listings.
• Communication Data: Messages, inquiries, or other content you send through the app, such as when contacting potential buyers or sellers.

Information Collected Automatically

• Usage Data: Information about how you use Buzzer, including your search history, features you interact with, time spent on the app, and device information (e.g., IP address, operating system, browser type).
• Location Data: If you enable location services, we may collect your device's approximate or precise location to offer features like nearby property searches or alerts.

Information from Other Sources

• Third-Party Services: If you link your Buzzer account to third-party platforms (e.g., social media or real estate databases), we may receive information like your profile details or contacts, depending on the permissions you grant.
• Public Information: We may collect publicly available data, such as property records or professional credentials, to enhance your profile or listings.

2. How We Use Your Information

We use the information we collect to operate, improve, and personalize Buzzer. Here’s how:

• To Provide Services: Create and manage your account, display property listings, facilitate communication between users (e.g., realtors and buyers), and enable app features like search and notifications.
• To Personalize Your Experience: Tailor content and recommendations, such as suggesting properties based on your search history or location.
• To Improve Buzzer: Analyze usage patterns to fix bugs, enhance functionality, and develop new features.
• To Communicate with You: Send account updates, respond to inquiries, provide customer support, and notify you about app changes or new listings.
• For Safety and Security: Verify real estate licenses, detect and prevent fraud, and ensure the app remains a safe environment for all users.
• For Legal Compliance: Meet legal and regulatory requirements, such as tax obligations or responding to lawful requests.
• For Marketing: With your consent, send promotional emails or notifications about new features, events, or partnerships.

We may also use de-identified or aggregated data (data that cannot identify you) for analytics, research, or to share trends with partners.

3. How We Share Your Information

We share your information in specific situations to provide our services and comply with legal obligations. Here’s when and with whom:

With Other Users

• Public Profile and Listings: Your name, profile picture, professional details, and listing information (e.g., property photos and descriptions) are visible to other Buzzer users to facilitate real estate transactions.
• Communications: When you message another user, they will see the content you send, along with your name and profile details.

With Service Providers

We work with trusted third-party companies to help us run Buzzer. These providers may access your information to:

• Host the app and store data.
• Analyze usage trends.
• Provide customer support or payment processing.

These providers are contractually required to keep your information confidential and secure.

For Legal Reasons

We may share your information if we believe it’s necessary to:

• Comply with laws, regulations, or legal processes (e.g., subpoenas or court orders).
• Protect the rights, property, or safety of HouseVenture Inc., our users, or the public.
• Investigate or prevent fraud, security issues, or abuse.

In Business Transactions

If HouseVenture Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred to another entity. We’ll notify you of any such change and your options.

With Your Consent

We may share your information for other purposes if you explicitly agree, such as participating in a promotional campaign with a partner.

Note: We do not sell your personal information to third parties for their own marketing purposes.

4. Your Rights and Choices

You have control over your information. Here are your options:

• Access and Update: Review or edit your account details (e.g., name, phone number) in the app’s settings.
• Delete Your Data: Request account deletion by contacting support@buzzer.com. We’ll remove your data, though some information may be retained for legal or operational reasons (e.g., transaction records).
• Opt-Out of Marketing: Unsubscribe from promotional emails via the link in each message or adjust your notification preferences in the app.
• Location and Cookies: Disable location services or cookies through your device settings, though this may limit some features.
• Data Portability: Request a copy of your personal information in a machine-readable format by emailing support@buzzer.com.
• Legal Rights: Depending on your location, you may have additional rights under laws like the GDPR (Europe) or CCPA (California), such as:
  • Restricting how we process your data.
  • Objecting to certain uses.
  • Filing a complaint with a data protection authority.

To exercise these rights, contact us at support@buzzer.com. We’ll respond within the timeframes required by law.

5. How We Protect Your Information

We take data security seriously and use reasonable measures to safeguard your information, including:

• Encryption: Protecting data in transit and at rest.
• Access Controls: Limiting who can access your information within our team.
• Security Audits: Regularly testing our systems for vulnerabilities.

However, no system is 100% secure. We cannot guarantee absolute protection against unauthorized access, hacking, or data breaches. If a breach occurs, we’ll notify you as required by law.

6. Children's Privacy

Buzzer is not designed for children under 18. We do not knowingly collect personal information from anyone under 18. If we discover that a child has provided us with data, we’ll delete it promptly. If you’re a parent or guardian and believe your child has shared information with us, please contact us at support@buzzer.com.

7. International Data Transfers

Buzzer operates globally, and your information may be transferred to and processed in countries outside your own, including the United States, where HouseVenture Inc. is based. These countries may have different data protection laws. To protect your information, we use safeguards like:

• Standard Contractual Clauses: Legal agreements ensuring data is handled securely.
• Compliance with Local Laws: Adhering to regulations in each region we operate.

If you have questions about international transfers, reach out to us.

8. Cookies and Similar Technologies

We use cookies, pixels, and other tracking technologies to:

• Collect usage data (e.g., pages visited, clicks).
• Remember your preferences (e.g., login status).
• Improve app performance.

You can control these technologies via your device or browser settings. Disabling them may affect how Buzzer works. For more details, see our Cookie Policy (available in the app).

9. How Long We Keep Your Information

We keep your personal information only as long as needed to:

• Provide Buzzer’s services.
• Meet legal or regulatory requirements.
• Resolve disputes or enforce agreements.

For example, we retain listing data while it’s active and account details until you delete your account. After that, we securely delete or anonymize your information, unless we’re required to keep it longer (e.g., for tax purposes).

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. If we make significant changes, we’ll notify you by:

• Posting the updated policy in the app.
• Sending an email or in-app alert (for material updates).

Please review this policy periodically. Your continued use of Buzzer after changes means you accept the updated terms.

11. Contact Us

Have questions or concerns? We’re here to help. Reach out to us at:

• Email: support@buzzer.com

For support-related issues (e.g., account troubleshooting), contact support@buzzer.com.